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HEALTH INSURANCE FAQ

Most information about your health coverage can be found on the Student Health Services website:
http://saawww.ucsf.edu/health/welcome.htm

Here are answers to some of the most commonly asked questions.

Q. Will I have health coverage while attending UCSF as a full time student?
A. Yes. You have a mandatory health insurance program that is paid for through your registration fees. One component is Student Health Service Center (SHS) on campus. The other component is health insurance coverage which covers services outside SHS. For all outside services, you must be referred by the UCSF SHS. Details of the policy like co-pays, deductibles, limits and any other questions can be answered in the Student Health brochure located at http://saawww.ucsf.edu/health/docs/insure.pdf.

Q. What happens to my coverage when I go on filing fee prior to graduation?
A. Your health benefits end once you go on filing fee, unless you or your PI pay the student health fee for the quarter in which you will be on filing fee. Current information on fees is available at: http://saawww.ucsf.edu/admission/gradfees.htm

Q. When I graduate, when will my coverage end?

Your coverage will end on the last day of the quarter for which full fees (or filing fee plus the student health fee) were paid. You can opt for extended coverage for 90 days after graduation; this is expensive ($1117 for 90 days for 2002-03), but in the absence of other health coverage you may wish to consider it. See http://saawww.ucsf.edu/health/insurance.htm#continuationPlan for more details.

Q. Is dental and vision insurance available?
A. Yes. Dental and vision coverage are now included with your regular student health coverage, as well as an option to upgrade vision coverage. For full details of coverage, please visit the Student Health Services website at: http://saawww.ucsf.edu/health/docs/visionDental.htm

Q. Can my dependents get health insurance?
A. Yes. A Dependent Health Plan is available. See the Student Health Services website at:
http://saawww.ucsf.edu/health/docs/depPlan.htm.


The following information is provided by Student Health Services.

Q. If I have a lapse in health coverage before becoming a student will that effect any pre-existing conditions I may have?
A. Yes it could. A break in coverage can result in the denial of a pre-existing conditions in some cases. To make sure that your pre-existing condition will be covered you should keep your current insurance in force until your Student Health Insurance begins. This may result in double coverage for a short time period.

Q. When does my health coverage begin?
A. After your immunization requirements have been met and your registration fees are paid in full. Your Summer coverage begins June 16, 2003 for continuing students and Fall coverage begins August 27, 2003 for new students.

Q. After registering where do I go for my health care?
A. You can set up appointments at the Student Health Service Center. We are located at 500 Parnassus Ave, MU-H005, (H level). We are open Monday through Friday from 8:00 am until 4:45 pm. The providers are available at 9:00 am. You can make an appointment ahead of time or set up a same day appointment. Please remember you MUST visit SHS first for your medical needs.

Q. What if I have a medical emergency and Student Health is closed?
A. If you have an emergency arising from injuries, psychiatric emergencies, and acute severe illnesses that require immediate medical attention you should go to the emergency room at Moffitt-Long Hospital. It is open 24 hours a day seven days a week. If you visit Moffitt-Long your care is paid at 100%, but you must be a registered student. All emergencies are to be reported to SHS within the next working day, (415-476-1281). All ER notes should be faxed or brought into SHS.

Q. What if I have a medical emergency out of the UCSF area?
A. When you are out of the UCSF area, seek medical care from a network provider. Visit http://www.cfmcnet.org to find a health care provider within the state of California, or http://www.ccnusa.com for an out-of-state listing of network providers. You will be responsible only for the $100.00 yearly deductible when you see a network provider. Otherwise, you may have to pay a $100.00 deductible and a 20% co-pay if you go to a non-network provider. ALL emergencies are to be reported to Student Health on the next working day. All ER notes should be faxed to SHS or brought into our office. Claims will not be paid until we received this information and the insured could be financially responsible for payment. If you are out of the country all bills are to be in English and American dollars.

Q. What if I have other medical insurance?
A. If you already have medical coverage, that will be your primary insurance. Your Student Health Insurance will be your secondary insurance in that case. Even though you have other primary coverage we can still see you at Student Health Service. If you have to be referred to an outside specialty clinic and you are a subscriber to an HMO you must receive your health care from them.

If you have any questions regarding your insurance please read your UCSF Student Health Service Coverage brochure or visit our Web site at: http://saawww.ucsf.edu/health/welcome.htm


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Last updated:
August 4, 2008